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Shipping & Delivery Policy

Brand Name: Bhavani Pooja
Owned By: SGRS Industries

At Bhavani Pooja, we aim to deliver your devotional essentials safely and on time. This Shipping & Delivery Policy outlines how orders are processed and delivered.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

2. Shipping Timeline

  • Once dispatched, orders are typically delivered within 5–7 business days, depending on your location and courier partner serviceability.

  • Delivery timelines are approximate and may vary due to factors beyond our control, such as weather conditions, courier delays, strikes, or regional restrictions.

3. Shipping Coverage

  • We currently ship across India.

  • Delivery service availability may vary for remote or non-serviceable pin codes.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout before you complete your purchase.

  • Any promotional free-shipping offers will be subject to terms mentioned on the website.

5. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (wherever applicable).

  • You can use the tracking link to monitor your shipment status.

6. Delays & Non-Delivery

  • Bhavani Pooja is not responsible for delays caused by courier partners, incorrect address details provided by the customer, or unforeseen circumstances.

  • In case of repeated delivery failures due to incorrect details, re-shipping charges may apply.

7. Damaged or Missing Packages

  • If your package arrives in a damaged condition, please do not accept delivery and inform us immediately.

  • If you receive a tampered package, record an unboxing video and contact us within 24 hours for assistance.

8. Contact for Shipping Queries

For any shipping or delivery-related questions, please contact:

SGRS Industries (Bhavani Pooja)
📍 Address: No. 94/A/2, Industrial Suburb, 2nd Stage, Vishweshwara Nagara,
Mysore, Karnataka – 570008, India
📞 Phone: +91 7892100554
📧 Email: mysgrs2020@gmail.com