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Terms and Conditions

 

Brand Name: Bhavani Pooja
Owned By: SGRS Industries

Welcome to Bhavani Pooja. By accessing and using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. Acceptance of Terms

By accessing this website or purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use our website or services.

2. Products & Services

Bhavani Pooja deals in devotional products such as agarbatti (incense sticks), dhoop, kapur (camphor), sambrani, and related pooja items.
All product images and descriptions are for representation purposes. Actual product color, packaging, or appearance may vary slightly.

3. Pricing & Payments

  • All prices mentioned on the website are in INR (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Payment must be made in full at the time of placing the order.

  • We use secure third-party payment gateways for processing payments. We do not store your card or UPI details.

4. Orders & Acceptance

  • Placing an order on our website does not guarantee acceptance.

  • We reserve the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraudulent activity.

  • In case of order cancellation after payment, the refund (if applicable) will be processed as per our Refund Policy.

5. Shipping & Delivery

  • Delivery timelines provided are estimated and may vary depending on location and logistics partners.

  • Bhavani Pooja is not responsible for delays caused by courier companies, natural calamities, strikes, or other unforeseen circumstances.

  • Any shipping charges, if applicable, will be clearly mentioned at the time of checkout.

6. Returns, Refunds & Replacements

  • Due to the nature of devotional and consumable products, returns or refunds may be limited.

  • Any damaged, defective, or wrong product received must be reported within 24–48 hours of delivery with proper images/videos as proof.

  • Refunds or replacements will be processed only after verification and as per our Refund & Return Policy.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information while placing orders or contacting us.

  • Not to misuse the website, attempt unauthorized access, or engage in any activity that may harm the website or its users.

  • Not to use the website for any unlawful or prohibited purpose.

8. Intellectual Property

All content on this website, including text, images, logos, product descriptions, graphics, and branding, are the property of Bhavani Pooja / SGRS Industries.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Limitation of Liability

Bhavani Pooja shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use or inability to use the website.

  • Delay in delivery or unavailability of products.

  • Any inaccuracies in product information.

10. Third-Party Links

Our website may contain links to third-party websites. We do not control or take responsibility for the content, policies, or practices of any external websites.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Mysore, Karnataka.

12. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Updated terms will be effective once posted on the website. Continued use of the website implies acceptance of the revised terms.

13. Contact Information

For any questions or concerns regarding these Terms & Conditions, you can contact us at:

SGRS Industries (Bhavani Pooja)
📍 Address: No. 94/A/2, Industrial Suburb, 2nd Stage, Vishweshwara Nagara,
Mysore, Karnataka – 570008, India
📞 Phone: +91 7892100554
📧 Email: mysgrs2020@gmail.com